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Help
For Anyone Afraid To Post Messages To The Mailing Forum
Revised 6 June, 2009
Many
people feel afraid to post to mailing groups for a variety of reasons. This
fear stops members from enjoying the full benefits of their membership and it is
our desire to help you relish your experience here. So, if you are
afraid to post, read on and, we hope, by the end of this page your fears will be
exorcised.
FEAR
1: I don't know how to get my mail to the list.
FEAR
BUSTER:
Get it in proportion
Whenever we’re learning something new we make mistakes. Trial and error is an
age-old human strategy for developing skills. Just be glad we're not back at
the dawn of time trying to learn what foods were safe for humans to eat; a
mistake there could be lethal!
ACTION:
If
you address your e-mail incorrectly it will not go anywhere 'dangerous'.
It will be rejected due to there being no mail box. However, if you choose a
wrong address from your address book, it is another matter entirely. In
any event never write anything in email that might embarrass you. Make
addressing your messages the most important aspect of writing your
messages. Address your letters to:
GUAI-SUPPORT@COMMUNITY.LSOFT.COM;
(The above link will open your e-mail already addressed correctly)
Decide if you need the topic keyword according to the
posting guide
Include subject keywords that define the content of your message
Write your letter
SEND
your letter.
FEAR 2: I am on review so if I make a mistake my letter
will not appear on the list.
FEAR
BUSTER: Get it in perspective
Everyone who joins the list is on review to allow them time to learn
and so we can help them. There is
no expectation that everybody is genetically designed to write to mailing
lists. Therefore, you are not somehow 'inferior' because you don't know this
already. Also, many members have memory and concentration issues as
cognitive dysfunction is often a symptom of FMS/CFS so you are definitely not
alone.
ACTION:
Follow the
posting guide
which will help you write your letter to the best of your ability;
SEND
your letter off;
If
you receive a ‘resubmit’ letter from the moderator follow the editing
instructions and resubmit;
If you don’t understand the instructions, 'REPLY ALL' with your questions.
FEAR
3: I may say something 'silly' and be embarrassed.
FEAR
BUSTER:
There's safety in numbers
'Silly' is a relative term and who's to judge? We have all said something
'silly' at one time or another; usually more often than that.
ACTION:
If
you think what you want to say may be too 'silly' and leave you open to
embarrassment, run it by a friend or our
Posting Mentor Wendy first for feedback. I bet you'll
find they don't think it's 'silly' at all. If you're still not happy with
it, ask Wendy to help you find a way to ask your question or respond to someone
with alternate wording.
The most important thing is to achieve what you
want so you can feel part of the group and send your messages.
We're here to help you SEND your
letter.
FEAR
4: I think I may write something that is against the list rules and get into
'trouble'.
FEAR
BUSTER:
Read the rules
If
you fear that what you want to say may be an infringement of the list rules, check the
posting guide 'do nots' and see. The
most important rule is the Safe Haven and it's easy to abide by it. It
just means ensures that you treat your fellow members the way you would like
them to treat you, i.e., with respect and non-judgement. A diverse membership means that everyone cannot do
everything they want. It's like a family, really. Imagine having a family of
1,000 or more, all doing whatever they wanted regardless of what others wanted or
needed. You'd pretty soon be looking for a divorce or an adoption agency.
ACTION:
If you are unsure of the rules in relation to
your post, even when you've checked the guidelines, ask Wendy, our
Posting Mentor. That's what
she's there for;
to help members.
Correct any ‘rule infringements’ in your letter;
SEND your letter.
FEAR
5: I
may use the wrong TKW (topic key word).
FEAR
BUSTER:
This is NOT blasphemy
Topic Key Words (TKW’s) are not there to ‘catch you out’; they’re there to
enable you to reach the audience of members who share your experience and have
an interest in the subject on which you are writing. There are 2 main reasons
for getting your TKW right.
1. If you put a TKW that does not ‘fit’ the
material written, people interested in the topic on which you’ve ACTUALLY
written may not see it.
2. People who have selected ‘out’ of the topic about
which you have ACTUALLY written, will not appreciate receiving ‘off topic’ mail,
so we try to avoid their having to receive it.
ACTION:
Check your letter for the main point/s you are making;
If your letter is about the Guai protocol, include the GUAI topic keyword.
If not then there's no need for
any topic keyword at all.
Be sure to add some ‘short and descriptive’
subject keywords to clarify what you’re talking about in the letter;
SEND
your letter. Then,
RELAX.
FEAR 6: I’m afraid of being on review
for what seems like ‘forever’ and the moderators may think I’m an ‘idiot’.
FEAR BUSTER: We all live in a ‘glass house’ here
The policy is to set members to NOReview as quickly as
possible and then send a 'gentle reminders' if they make a mistake.
We all have FMS and we know people suffer from ‘fibrofog’
so our expectation is that people will sometimes, or often, experience
difficulties when they are posting. In addition, we know that many people are
new to computers and/or mailing lists and we don’t expect expertise or any
particular ‘rate of learning’. Some people are ‘gifted’ when it comes to
technology but most of us are not. Many people writing to the list ‘labor’ over
their letter for ages before sending it to the list and still complain that they
‘got it wrong, sorry’. NO BIG DEAL.
ACTION:
If you've been on review
after writing 5 or more messages to the list, without resubmit messages, contact
us and check if we've overlooked setting you to NOREView.
FEAR 7: I don’t know how to write a ‘good’ letter and so
can never write to the list.
FEAR BUSTER:
No one can express your thoughts and feelings
better than you can yourself AND people want to ‘hear’ you.
ACTION:
This is a really good one because you get a personal tutor FREE OF CHARGE, our
Posting Mentor
Wendy!
Send her your ‘draft’ letter, explaining what you want help with
(e.g., “I don’t think this makes sense” or “I think my punctuation is really
poor” or “I’m not sure how to say this best”, etc.);
Ask for feedback;
TAKE the advice you want and IGNORE the rest;
SEND your letter once it is finalised because we really want to hear from you.
FEAR 7: I'm afraid I will be removed from the
list or not allowed to post any longer if I make too many mistakes.
FEAR BUSTER:
You will not be removed from the list for
making posting errors.
ACTION:
Get Help from
Wendy, our
Posting Mentor;
Check out the
posting guide
Keep posting because it's just not that big a deal.
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